ANCHORAGE — Alaska revenue officials shut down online applications for annual oil wealth checks after personal information of other users popped up on applicants’ computer screens.
The private information from other applicants included names, addresses and Social Security numbers.
The Alaska Department of Revenue shut down the application process Tuesday, the day it opened for 2019 checks. Revenue Commissioner Bruce Tangeman said Wednesday he is apologizing for the problem every chance he gets.
“The permanent fund dividend is a big deal in Alaska,” he said. “It means a lot to people, and we are very sorry that we’re going through this right now and putting them through this right now.”
The Alaska Permanent Fund was created by a vote of residents in 1976 when a flood of money for state coffers from oil development was on the horizon. The goal was a fund that would be out of reach for day-to-day government spending that would generate income in future years, according to the fund website.
State leaders also wanted to share oil wealth with Alaskans. The first dividends, paid from a portion of fund earnings, were paid out in 1982 and have been distributed annually ever since.
Alaskans must reapply every year, and the process opens Jan. 1.
“A lot of people get on there as soon as it’s available,” Tangeman said. “They like to try to be the first ones in to apply.”
As some Alaskans tried to apply Tuesday, the information boxes on their screens filled with data from previous applicants. It has not been determined whether the system experienced a glitch or a hack, and Tangeman did not want to speculate.
“We want to establish what the problem is. Then we’re going to fix the problem. Then we’re going to do a very deep dive on the security side to make sure it is secure before we put it back up on the website,” he said.
An online counter indicated that fewer than 100 people had applied for dividends when the system was shut down, he said. He is hoping the system will be back on line in a few days.
” It’s all hands on deck, 24-7, getting to the root cause of the problem, fixing it and then making sure the security is in place,” Tangeman said.
• This is an Associated Press report by Dan Joling.