A number of complaints about issues at Lemon Creek Correctional Center as it dealt with COVID issues in 2020 were addressed in a recent news release from the state ombudsman’s office. (Michael S. Lockett / Juneau Empire File)

A number of complaints about issues at Lemon Creek Correctional Center as it dealt with COVID issues in 2020 were addressed in a recent news release from the state ombudsman’s office. (Michael S. Lockett / Juneau Empire File)

Prison investigated for medical treatment amid pandemic

Report stems from four complaints.

Lemon Creek Correctional Center was investigated for multiple complaints about COVID-related issues in fall and winter of 2020, according to a report from the Alaska Ombudsman’s office.

In two cases, state Ombudsman Kate Burkhart found Department of Corrections personnel acted reasonably, but in two other cases, the office made recommendations that were followed by the facility, according to the ombudsman’s office.

There were four separate investigations occurring over fall and winter of 2020, according to the release. The first was a shortage of medical treatment, the second was the usage of a tent for housing inmates, the third was adding new inmates to an in-process quarantine and the fourth was related to shower access during medical isolation.

[50 years after ANCSA, some still fighting for land]

LCCC was operating without 40% of its medical staff due to exposures at one point, the ombudsman found. Evidence showed that while inmates were receiving adequate care based on the COVID-19 plan at the time, they weren’t having their temperatures checked as frequently as they should have. DOC brought on additional medical staff in December 2020 to address shortage, and followed the ombudsman’s recommendations about training additional staff to perform temperature checks, according to the news release.

The tent has been in use at LCCC for 23 years due to overcrowding in general population, according to the ombudsman. While inmates were provided with hand sanitizer, it doesn’t replace the benefits of regular hand washing, according to the report, which cited the federal Centers for Disease Control and Prevention. DOC installed a sink in January 2021 after consulting with the ombudsman.

In the other two cases, the ombudsman found that LCCC personnel had acted reasonably in both cases. While adding new inmates to existing quarantine groups is suboptimal, according to the ombudsman, it was within the guidelines. The ombudsman found that the other complaint, regarding shower access during medical isolation, had been unfounded; their showers had not been unreasonably limited.

The ombudsman’s office has received 66 complaints about the DOC since July of 2020 said the news release, which represents about 16% of the total complaints, around 400, received in that time. A previous ombudsman’s report in early 2021 had recommended following a complaint at LCCC an overhaul of the DOC’s dental program, a challenge across the state.

A DOC spokesperson acknowledged receiving a message with questions on Tuesday afternoon but was unable to immediately return answers with complete information.

Read the full ombudsman’s report below

• Contact reporter Michael S. Lockett at (757) 621-1197 or mlockett@juneauempire.com.

More in News

Assembly member Ella Adkison moves to table the ordinance to implement ranked-choice voting indefinitely at the Monday, Nov. 17 Assembly meeting at Centennial Hall. (Mari Kanagy / Juneau Empire)
Assembly tables implementation of ranked choice voting indefinitely

They said they should be focussed on the budget, at present.

Tone and Charles Deehr in Fairbanks, October 2021. (Photo courtesy Charles Deehr)
Alaska Science Forum: Red aurora rare enough to be special

Charles Deehr will never forget his first red aurora. On Feb. 11,… Continue reading

City employees clear the unhoused encampment on Teal Street on Friday, Nov. 14, 2025. (Mari Kanagy / Juneau Empire)
Teal Street encampment cleared as winter maintenance rules take effect

Unhoused residents seek shelter elsewhere, many opting to stay in Mendenhall Valley.

Photo by Yereth Rosen/Alaska Beacon
Low clouds hang over Cook Inlet north of Anchor Point on Oct. 23, 2025. The Trump administration is planning an oil and gas lease sale in federal territory of the inlet. It is set to be the first of at six Cook Inlet lease sales that Congress has mandated by held between now and 2032.
Trump administration sets terms for upcoming oil and gas lease sale in Alaska’s Cook Inlet

The ‘Big Beautiful Cook Inlet Oil and Gas Lease Sale,’ scheduled for March, would follow a series of federal and state inlet lease sales that drew little industry interest

Photo by Kristine Sowl/U.S. Fish and Wildlife Service
Brant fly over the water on Sept. 28, 2016, at Izembek Lagoon in Izembek National Wildlife Refuge. The refuge supports the entire Pacific population of black brant, a species of goose.
Tribes and environmental groups sue to stop road planned for Alaska wildlife refuge

Three lawsuits take aim at a Trump administration-approved land trade that would allow for a road through designated wilderness in Izembek National Wildlife Refuge

The front page of the Juneau Empire on Nov. 14, 1985. (Mari Kanagy / Juneau Empire)
Empire Archives: Juneau’s history for the week of Nov. 15

Capital city coverage from four decades ago

The aurora borealis is seen from Mendenhall Lake in Juneau on Nov. 12, 2025. A series of solar flares caused unusually bright displays of the northern lights across Alaska Tuesday and Wednesday nights. (Chloe Anderson/Peninsula Clarion)
In photos: Dark clear skies and solar storm put on a show near Juneau

The aurora borealis danced over the Mendenhall Glacier in Juneau on Nov.… Continue reading

Furloughed federal workers stand in line for hours ahead of a special food distribution by the Capital Area Food Bank and No Limits Outreach Ministries on Barlowe Road in Hyattsville, Maryland, on Tuesday, Oct. 28, 2025. (Photo by Ashley Murray/States Newsroom)
Government reopens after 43 days: Trump signs bill ending record shutdown

WASHINGTON — The longest shutdown in U.S. history ended Wednesday night when… Continue reading

State Sen. Jesse Kiehl (D-Juneau) discusses a fisheries bill on the Senate floor on May 20, 2025. Kiehl recently spoke at the Oct. 6 Juneau Chamber of Commerce Luncheon alongside	(Mark Sabbatini/Juneau Empire file photo)
What does the future hold for the permanent fund dividend?

As Alaska braces for another challenging budget season, state Sen. Jesse Kiehl,… Continue reading

Most Read