Kim Metcalfe walks her dog along Basin Road on Tuesday, May 21, 2019. Metcalfe is co-organizing a public meeting asking if cruise ship tourism is detrimental to the quality of life in the Basin Road and Thane neighborhoods. (Michael Penn | Juneau Empire)

Kim Metcalfe walks her dog along Basin Road on Tuesday, May 21, 2019. Metcalfe is co-organizing a public meeting asking if cruise ship tourism is detrimental to the quality of life in the Basin Road and Thane neighborhoods. (Michael Penn | Juneau Empire)

Live: Neighborhoods get together to talk tourism impact

Basin Road and Thane neighborhood residents say the crowds are out of hand

Summary: Tourism brings both economic benefits but concerning crowds and ecological issues, said a crowd of concerned Juneauites. Juneau Neighborhoods Affected by Tourism, a group of residents concerned about tourism’s impact will form steering committees to identify the most urgent issues and formulate specific changes they’d like to see the City and Borough Juneau Assembly enact.

6 p.m.

One person in attendance suggested that tourism may be the new reality and living in Juneau may just no longer be what it was like decades ago.

His premise was rejected.

“I don’t accept that,” Terrel said. “I don’t accept that at all. Most of us came here and stay here for the quality of life. We’re the most important.”

5:55 p.m.

Almost an hour into the meeting, and brainstorming for solutions has not started. The meeting’s agenda does call for coming up with ideas to address the problem and how to bring it to the attention of the Assembly.

5:50 p.m.

It’s been suggested that just as some areas are zoned for industries, some areas should be zoned for tourism, so that some areas can be preserved from visitors.

5:40 p.m.

Attendees complain that during peak tourism season, crowds cause them to avoid points of interest including the Mendenhall Glacier and downtown.

Robert Sewell, President of Douglas Island Neighbors Association, said his neighborhood is much less impacted than some other neighborhoods.

Additionally, Sewell said many working in the tourism industry are doing their best and do a lot of good.

However, he said tourism does present challenges that should be anticipated.

“We need to be out ahead of it before it happens,” Sewell said.

5:35 p.m.

FYI: Public library WiFi policy means live updates likely will not be able to last for the duration of the meeting, but should last until about 6 p.m.

5:30 p.m.

“Everybody on Thane has a story about how they’ve almost killed someone on this road,” said one resident, of crowds on the road. “Someone will get hurt in this corridor.”

Another added the fear of striking a pedestrian with their car is an everyday concern.

Someone else is concerned that they will be struck with a car.

About 40 people are present for a meeting about the impact of tourism. (Ben Hohenstatt | Juneau Empire)

About 40 people are present for a meeting about the impact of tourism. (Ben Hohenstatt | Juneau Empire)

Carrying capacity and the need for a strict limit on the number of cruise ships allowed to stop at Juneau in one day have already been suggested.

“We’ve gotten to the point where tourists are so overwhelming, people will not look at me and will push me into the street,” said a resident. “Living on Basin Road, I sometimes have a nice garden, and people think they have the right to go and touch my plants because they want to take a picture of themselves holding the flower that they like. It’s just unpleasant. This can’t go on.”

Triem said she has some equity concerns with the conversations.

“I don’t care about equity,” was the response.

Organizers said they would like to restrict comments to just residents in affected areas for the first part of the meeting.

5:20 p.m.

“We’re not here to say,’Go away,’ we’re here to say, ‘What can we do?’” Terrel said.

She added the Assembly has heard from her a lot over the past few years, but in her opinion has not addressed the perceived problem.

Metcalfe said she was displeased by the number of industry representatives in attendance.

She asked those who don’t need to be there to leave to free up space for residents.

Bob Janes, Gastineau Guiding owner, took some exception with the invitation to leave and said he was here to listen to concerns and potentially help address them.

5:10 p.m.

A community meeting about the impact of tourism attracted a crowd of about 40 to the Downtown Public Library.

It was organized by Kim Metcalfe and Paula Terrel specifically to address the impact of traffic in the Basin Road and Thane neighborhoods, but concerns from other residential areas will be heard.

Assembly members including Carole Triem, Michelle Bonnet Hale and Mary Becker are present, so too are tourism industry leaders such as Travel Juneau President and CEO Liz Perry and Tourism Best Management Practices Coordinator and Princess Cruises Director of Shore Operations Kirby Day.

Visitors from the Norwegian Bliss walk along Thane Road to downtown on Tuesday, May 21, 2019. (Michael Penn | Juneau Empire)

Visitors from the Norwegian Bliss walk along Thane Road to downtown on Tuesday, May 21, 2019. (Michael Penn | Juneau Empire)


• Contact arts and culture reporter Ben Hohenstatt at (907)523-2243 or bhohenstatt@juneauempire.com. Follow him on Twitter at @BenHohenstatt.


More in News

The Norwegian Sun in port on Oct. 25, 2023. (Mark Sabbatini / Juneau Empire file photo)
Ships in port for t​​he week of May 4

Here’s what to expect this week.

Walter Soboleff Jr. leads a traditional Alaska Native dance during the beginning of the Juneau Maritime Festival at Elizabeth Peratrovich Plaza on Saturday morning. (Mark Sabbatini / Juneau Empire)
A strong show of seamanship at 14th annual Juneau Maritime Festival

U.S. Navy and Coast Guard get into tug-of-war after destroyer arrives during record-size gathering.

Pastor Tari Stage-Harvey offers an invocation during the annual Blessing of the Fleet and Reading of Names at the Alaska Commercial Fishermen’s Memorial on Saturday morning. (Mark Sabbatini / Juneau Empire)
Loved ones gather for reading of 264 names on Fishermen’s Memorial and the Blessing of the Fleet

Six names to be engraved this summer join tribute to others at sea and in fishing industry who died.

Lisa Pearce (center), newly hired as the chief financial officer for the Juneau School District, discusses the district’s financial crisis in her role as an analyst during a work session Feb. 17 at Juneau-Douglas High School: Yadaa.at Kalé. Seated next to Pearce are Superintendent Frank Hauser (left) and school board member Britteny Cioni-Haywood. (Mark Sabbatini / Juneau Empire file photo)
Lisa Pearce, analyst who unveiled Juneau School District’s crisis, hired as new chief financial officer

Consultant for numerous districts in recent years begins new job when consolidation starts July 1.

Visitors on Sept. 4, 2021, stroll by the historic chapel and buildings used for classrooms and dormitories that remain standing at Pilgrim Hot Springs. The site was used as an orphanage for Bering Strait-area children who lost their parents to the 1918-19 influenza epidemic. Pilgrim Hot Springs is among the state’s 11 most endangered historic properties, according to an annual list released by Preservation Alaska. (Yereth Rosen/Alaska Beacon)
Boats, a lighthouse, churches among sites named as Alaska’s most at-risk historic properties

Wolf Creek Boatworks near Hollis tops Preservation Alaska’s list of 11 sites facing threats.

The Alaska Supreme Court is seen on Thursday, Feb. 8, in Juneau. (James Brooks/Alaska Beacon)
State seeks quick Alaska Supreme Court ruling in appeal to resolve correspondence education issues

Court asked to decide by June 30 whether to extend hold barring public spending on private schools.

(Michael Penn / Juneau Empire file photo)
Police calls for Wednesday, May 1, 2024

This report contains public information from law enforcement and public safety agencies.

Capital City Fire/Rescue responded to two residential fires within 12 hours this week, including one Thursday morning that destroyed a house and adjacent travel trailer. (Michael S. Lockett / Juneau Empire file photo)
Update: Man arrested for arson after fire in travel trailer destroys adjacent Mendenhall Valley home

Juneau resident arrested at scene, also charged with felony assault following Thursday morning fire.

Hundreds of people gather near the stage during last year’s Juneau Maritime Festival on Saturday, May 6, 2023, at Elizabeth Peratrovich Plaza. The event featured multiple musical performances by local bands and singers. (Clarise Larson / Juneau Empire file photo)
Annual Maritime Festival to get a military salute with arrival of US Navy missile destroyer

A record 90+ vendors, music, search and rescue demonstration, harbor cruises among Saturday’s events.

Most Read