Aurelie Alexander photographs a helicopter hoisting cellular equipment onto the roof of the Marine View building at midday Wednesday. As a resident of the apartment/office building, she and others were notified to leave the building during the helicopter operation. (Laurie Craig / Juneau Empire)

Aurelie Alexander photographs a helicopter hoisting cellular equipment onto the roof of the Marine View building at midday Wednesday. As a resident of the apartment/office building, she and others were notified to leave the building during the helicopter operation. (Laurie Craig / Juneau Empire)

Hovering around downtown for better phone service

New AT&T equipment installed atop Marine View Building joins other telecom upgrades downtown.

Installation of new cellular communications equipment on the roof of the Marine View Building drew the attention of downtown neighbors as a helicopter hovered above the building at Ferry Way and Marine Way at noon on Wednesday.

Ruther Echiverri, owner and CEO of Linkup Alaska, is the telecommunications contractor hired by AT&T Inc. to install the equipment. His Juneau-based firm, started in 2018, builds wireless and cellular towers.

“Coastal Helicopters hoisted 13 loads,” Echiverri said of the unusual aerial work in the heart of downtown.

Aurelie Alexander, with her young son Robin in his stroller, photographs a helicopter hoisting cellular equipment onto the roof of the Marine View building at midday Wednesday. As a resident of the apartment/office building, she and others were notified to leave the building during the helicopter operation.(Laurie Craig / Juneau Empire)

Aurelie Alexander, with her young son Robin in his stroller, photographs a helicopter hoisting cellular equipment onto the roof of the Marine View building at midday Wednesday. As a resident of the apartment/office building, she and others were notified to leave the building during the helicopter operation.(Laurie Craig / Juneau Empire)

The installation is the most recent in a series of upgrades to telecommunications services downtown, due in part to complaints about disruptions in phone and Wi-Fi service during the cruise ship season. GCI and Starlink Services LLC have installed or upgraded equipment, and the City and Borough of Juneau is in the process of establishing free public Wi-Fi downtown funded by $1 million in marine passenger fees.

Marine View Building resident Aurelie Alexander and her son, Robin, watched from Marine Park as the yellow helicopter hoisted sling loads of communications equipment from the top level of the building’s parking garage up several stories to the roof.

“The landlord came around yesterday morning and told us an FAA requirement means everyone on the top three floors must vacate the building starting at 9:30 a.m. today,” Alexander said about the restriction designed for safety while the equipment was being transported. Residents would be notified by phone when it was safe to return. She and her young son in his stroller toured downtown as they waited for the helicopter to arrive.

Workers in safety gear direct road traffic and the slinging of ATT telecommunications equipment via helicopter from a staging area to the rooftop of the Marine View building. (Laurie Craig / Juneau Empire)

Workers in safety gear direct road traffic and the slinging of ATT telecommunications equipment via helicopter from a staging area to the rooftop of the Marine View building. (Laurie Craig / Juneau Empire)

Alexander, a photographer specializing in nature, family portraits and senior photos, raised her camera to capture the close-to-home activity. Her family’s eighth-floor apartment has a view of the channel. She and her partner moved into the building two years ago. He works in tourism so the location is perfect for them, she said.

“We love living downtown,” Alexander said.

Despite the loud noise from the helicopter, little Robin watched the action quietly as he and his mother observed from a safe distance.

• Contact Laurie Craig at laurie.craig@juneauempire.com.

More in News

The northern lights are seen from the North Douglas launch ramp late Monday, Jan. 19. A magnetic storm caused unusually bright northern lights Monday evening and into Tuesday morning. (Chloe Anderson/Juneau Empire)
Rare geomagnetic storm causes powerful aurora display in Juneau

The northern lights were on full display Monday evening.

A tsunami is not expected after a 4.4-magnitude earthquake northwest of Anchorage Wednesday, Feb. 4, 2026. (U.S. Geological Survey)
No tsunami expected after 4.4-magnitude earthquake in Alaska

U.S. Geological Survey says 179 people reported feeling the earthquake.

ORCA Adaptive Snowsports Program staff member Izzy Barnwell shows a man how to use the bi-ski. (SAIL courtesy photo)
Adaptive snow sports demo slides to Eaglecrest

Southeast Alaska Independent Living will be hosting Learn to Adapt Day on Feb. 21.

Cars drive aboard the Alaska Marine Highway System ferry Hubbard on June 25, 2023, in Haines. (Photo by James Brooks)
Alaska’s ferry system could run out of funding this summer due to ‘federal chaos problem’

A shift in state funding could help, but a big gap likely remains unless a key federal grant is issued.

Photo by James Brooks/Alaska Beacon
U.S. Sen. Dan Sullivan stands with acting Coast Guard Commandant Adm. Kevin Lunday during the after the commissioning ceremony for the Coast Guard icebreaker Storis on Sunday, Aug. 10, 2025, in Juneau, Alaska.
Coast Guard’s new Juneau base may not be complete until 2029, commandant says

Top Coast Guard officer says he is considering whether to base four new icebreakers in Alaska.

Students from the Tlingit Culture Language and Literacy program at Harborview Elementary School dance in front of elders during a program meeting in 2023. (Clarise Larson / Juneau Empire file photo)
Sealaska adds more free Tlingit language courses

The new course is one of many Tlingit language courses offered for free throughout the community.

teaser
New Juneau exhibition explores art as a function of cultural continuity

“Gestures of Our Rebel Bodies” will remain on display at Aan Hít through May.

teaser
Juneau protestors urge lawmakers to defund Homeland Security after Minneapolis killings

Hundreds gathered hours before congressional delegation voted on whether to extend ICE funding.

Kyle Khaayák'w Worl competes in the two-foot high kick at the 2020 Traditional Games. (Courtesy Photo / Sealaska Heritage Institute)
Registration opens for 2026 Traditional Games in Juneau

The ninth annual event will feature a college and career fair and international guest athletes.

Most Read