Hazel LeCount, left, and her daughter, Shannon, look for what to salvage on Thursday after Sunday's fire at the Channel View Apartments. The fire started in apartment 5E on the fifth floor of the 22-apartment building managed by St. Vincent de Paul. All the water end up in LeCount's apartment, 1E, on the first floor. The odor is so foul that the women can only stay in the room for a few minutes at a time.

Hazel LeCount, left, and her daughter, Shannon, look for what to salvage on Thursday after Sunday's fire at the Channel View Apartments. The fire started in apartment 5E on the fifth floor of the 22-apartment building managed by St. Vincent de Paul. All the water end up in LeCount's apartment, 1E, on the first floor. The odor is so foul that the women can only stay in the room for a few minutes at a time.

Displaced and in despair: Nonprofit helps those affected by apartment fire

The water that took over a 54-year-old Juneau woman’s home after an apartment fire brought back a memory as it simultaneously took most of her life’s possessions.

“Three years ago I came to Juneau with only a plastic grocery bag to my name. I came here broke, drunk, but I rebuilt my life. Now I’m back to nothing again — I’m down to a grocery bag again,” said Hazel LeCount, a tenant of the Channel View Apartments.

A fire in a fifth floor unit inside the Gastineau Avenue complex Sunday evening left eight units damaged by smoke and water (that number was previously seven until mold issues were considered and another family vacated). Investigators from the Fire Marshal’s office say the cause of the fire is still unknown and the incident is under investigation.

LeCount’s apartment, where her 14-year-old nephew also lives, is on the first floor. Despite being four floors from where the fire started, a funnel of water and a collection of smoke have made the unit unlivable.

“It’s disgusting, it reeks,” LeCount said, describing the place she now only visits to pick up clothes that can be salvaged. Clothes are the only items for some tenants that suffered reversible damage, but for LeCount, if her clothes continue to smell of smoke she’ll have to get rid of them because of a chronic lung disease.

Thursday, LeCount used a storage container to get as much as she can out of there by Sunday. After Sunday, no one knows how long it will be before LeCount and the other displaced families will sleep in their own beds.

For now, St. Vincent de Paul Society of Southeast Alaska personnel are working around the clock to make sure each family has a place to stay, said housing manager Tamme Martini. The nonprofit group owns the apartment complex, which is also a limited-income housing option in downtown Juneau.

Martini said she talks one-on-one with each displaced tenant to find out what they’re missing, what they need, and tries to find a solution for them. That task is only made more difficult since most of them, like LeCount, are having to start completely over.

“If people would just imagine they lost everything in a fire, and think what that must be like — that’s what they need,” Martini said.

Out of the eight families displaced only one has been able to return home, but ceiling damage could displace him again later. The others are living in hotels or hostels around town until a construction crew can begin “tearing apart and putting back together” the affected units, Martini said.

St. Vincent’s is footing the bill for those hotel bills and Martini admits the nonprofit is “a little desperate” in their effort to help those in despair. Each hotel room will run them approximately $1,000 a month, which isn’t a rate they can maintain for long.

Then there are other needs that can be hard to meet for so many people on a daily basis. Living in a hotel for some means living without a refrigerator or even a microwave, Martini said. That doesn’t bode well for people living on limited incomes who still want a hot meal at the end of the day. To remedy this in part, the American Red Cross is donating Visa cards to individuals on a case-by-case basis, Martini said.

Then there are the emotional needs of tenants. Martini said the one tenant hospitalized after the fire because of smoke inhalation still hasn’t seen her apartment — the one where the fire started. That tenant is also a mother of four young boys and is focused on reuniting with them after her hospital stay. Martini said she wants to be there when the mother returns to collect whatever can be saved in the singe-filled apartment.

“I want to walk through it with her, I don’t want her to be traumatized by what she’s going to see,” Martini said.

LeCount, who works at the Polaris House helping people with mental illnesses regain full lives, said she’s trying not to dwell too much in the hopelessness of it all. Her family photos and important personal documents are mush, but she said she’s too tired to think about it right now. Before she can do any of that, she has to go to Fred Meyer’s to find an outfit for work tomorrow.

“I’m just really trying to cope and I’m sure all the people in my building are just trying to cope,” LeCount said.

To send a monetary donation to those affected by the fire, visit www.svdpjuneau.org, click “Donate Now” and in the memo area write “Channel View Apartment victims.” Other donations of linens or common household goods can be taken to St. Vincent’s main office at 8617 Teal Street.

• Contact reporter Paula Ann Solis at 523-2272 or paula.solis@juneauempire.com.

 

 

More in News

The northern lights are seen from the North Douglas launch ramp late Monday, Jan. 19. A magnetic storm caused unusually bright northern lights Monday evening and into Tuesday morning. (Chloe Anderson/Juneau Empire)
Rare geomagnetic storm causes powerful aurora display in Juneau

The northern lights were on full display Monday evening.

teaser
Juneau activists ask Murkowski to take action against ICE

A small group of protesters attended a rally and discussion on Wednesday.

A female brown bear and her cub are pictured near Pack Creek on Admiralty Island on July 19, 2024. (Chloe Anderson for the Juneau Empire)
Pack Creek permits for bear viewing area available now

Visitors are welcome from April 1 to Sept. 30.

Cars pass down Egan Drive near the Fred Meyer intersection Thursday morning. (Clarise Larson / Juneau Empire file photo)
Safety changes planned for Fred Meyer intersection

DOTPF meeting set for Feb. 18 changes to Egan Drive and Yandukin intersection.

Herbert River and Herbert Glacier are pictured on Nov. 16, 2025. (Mari Kanagy / Juneau Empire)
Forest Service drops Herbert Glacier cabin plans, proposes trail reroute and scenic overlook instead

The Tongass National Forest has proposed shelving long-discussed plans to build a… Continue reading

A tsunami is not expected after a 4.4-magnitude earthquake northwest of Anchorage Wednesday, Feb. 4, 2026. (U.S. Geological Survey)
No tsunami expected after 4.4-magnitude earthquake in Alaska

U.S. Geological Survey says 179 people reported feeling the earthquake.

ORCA Adaptive Snowsports Program staff member Izzy Barnwell shows a man how to use the bi-ski. (SAIL courtesy photo)
Adaptive snow sports demo slides to Eaglecrest

Southeast Alaska Independent Living will be hosting Learn to Adapt Day on Feb. 21.

Cars drive aboard the Alaska Marine Highway System ferry Hubbard on June 25, 2023, in Haines. (Photo by James Brooks)
Alaska’s ferry system could run out of funding this summer due to ‘federal chaos problem’

A shift in state funding could help, but a big gap likely remains unless a key federal grant is issued.

Photo by James Brooks/Alaska Beacon
U.S. Sen. Dan Sullivan stands with acting Coast Guard Commandant Adm. Kevin Lunday during the after the commissioning ceremony for the Coast Guard icebreaker Storis on Sunday, Aug. 10, 2025, in Juneau, Alaska.
Coast Guard’s new Juneau base may not be complete until 2029, commandant says

Top Coast Guard officer says he is considering whether to base four new icebreakers in Alaska.

Most Read