Brenna Heintz explains work being done at the Melvin Park flood recovery center to U.S. Rep. Mary Peltola on Sunday. Two disaster assistance centers are scheduled to open at other locations in Juneau from Wednesday through Friday of this week. (Mark Sabbatini / Juneau Empire file photo)

Brenna Heintz explains work being done at the Melvin Park flood recovery center to U.S. Rep. Mary Peltola on Sunday. Two disaster assistance centers are scheduled to open at other locations in Juneau from Wednesday through Friday of this week. (Mark Sabbatini / Juneau Empire file photo)

Two Disaster Assistance Centers for people affected by record floods open Wednesday through Friday

Updated official survey of 287 flooded homes reports 51 sustained major damage.

Two Disaster Assistance Centers offering assistance from state, local and other agencies to people affected by last week’s record flooding of the Mendenhall River are scheduled to be open 10 a.m. to 6 p.m. this Wednesday through Friday.

One center will be at the Mendenhall Valley Public Library at 3025 Dimond Park Loop, the other at Generations Southeast Community Learning Center at 3239 Hospital Drive, according to an announcement by the Alaska Division of Homeland Security and Emergency Management. Assistance at other times is available by calling (907) 632-2165.

An updated assessment by the American Red Cross of Alaska published Tuesday states 287 homes were damaged by the glacial outburst flood from Suicide Basin that caused the river to peak early last Tuesday, including 51 homes with major damage, 45 with minor damage and 105 classified as “affected.”

A disaster declaration by Gov. Mike Dunleavy means people affected can apply for individual disaster assistance that covers up to $22,000 of damage to residences and $22,000 for belongings inside homes. More than 129 applications for state Individual Assistance have been received as of Tuesday, according to the homeland security division.

People visiting the disaster centers should bring descriptions of damages and/or losses, home ownership documentation, insurance information, personal ID, and proof of occupancy (for example, a utility bill). Online and telephone applications are available at www.Ready.Alaska.Gov/IA or (844) 445-7131.

In addition, representatives from CBJ, Tlingit and Haida, American Red Cross of Alaska, and other agencies will be on hand at the centers to provide assistance.

The American Red Cross is also offering damage-based financial assistance at 5636 Glacier Highway, Suite 101, for those whose primary residences sustained eligible damage as a result of the recent glacial outburst flooding. The center will be open Wednesday from 10 a.m.–2 p.m. and 3:30 p.m.–6:30 p.m.

People interested in volunteering, or seeking help from volunteers, can contact https://www.unitedwayseak.org/form/2024-juneau-flood-relief-efforts.

The Department of Transportation and Public Facilities is collecting flood debris which residents place in residential property rights-of-way. More than 2,050 cubic yards of debris have been removed from neighborhoods and transported to a local solid waste landfill, according to the homeland security division.

Other local flood response resources, including disposal of large items such as vehicles and hazardous materials, are available at juneau.org/manager/flood-response or by emailing floodresponse@juneau.gov.

More in News

The northern lights are seen from the North Douglas launch ramp late Monday, Jan. 19. A magnetic storm caused unusually bright northern lights Monday evening and into Tuesday morning. (Chloe Anderson/Juneau Empire)
Rare geomagnetic storm causes powerful aurora display in Juneau

The northern lights were on full display Monday evening.

Seven storytellers will each share seven minute-long stories, at the Kunéix Hidi Northern Light United Church at 7 p.m. Tuesday, Feb. 10, benefitting the Southeast Alaska Food Bank. (Photo by Bogomil Mihaylov on Unsplash)
Mudrooms returns to Juneau’s Kunéix Hidi Northern Light United Church

Seven storytellers will present at 7 p.m. on Feb. 10.

The Alaska State Capitol building stands on Tuesday, Jan. 20, 2025. (Mari Kanagy/Juneau Empire)
Rep. Story introduces bill aiming to stabilize education funding

House Bill 261 would change how schools rely on student counts.

Weekly events guide: Juneau community calendar for Feb. 9 – 15
Juneau Community Calendar

Weekly events guide: Feb. 9 – 15

teaser
Juneau activists ask Murkowski to take action against ICE

A small group of protesters attended a rally and discussion on Wednesday.

A female brown bear and her cub are pictured near Pack Creek on Admiralty Island on July 19, 2024. (Chloe Anderson for the Juneau Empire)
Pack Creek permits for bear viewing area available now

Visitors are welcome from April 1 to Sept. 30.

Cars pass down Egan Drive near the Fred Meyer intersection Thursday morning. (Clarise Larson / Juneau Empire file photo)
Safety changes planned for Fred Meyer intersection

DOTPF meeting set for Feb. 18 changes to Egan Drive and Yandukin intersection.

Herbert River and Herbert Glacier are pictured on Nov. 16, 2025. (Mari Kanagy / Juneau Empire)
Forest Service drops Herbert Glacier cabin plans, proposes trail reroute and scenic overlook instead

The Tongass National Forest has proposed shelving long-discussed plans to build a… Continue reading

A tsunami is not expected after a 4.4-magnitude earthquake northwest of Anchorage Wednesday, Feb. 4, 2026. (U.S. Geological Survey)
No tsunami expected after 4.4-magnitude earthquake in Alaska

U.S. Geological Survey says 179 people reported feeling the earthquake.

Most Read