A black bear sow attempts to open a Pacific Waste garbage container in the Bonnie Brae subdivision on Douglas Island in July 2013. Water and wasted service won’t be discontinued for Juneauites in light of the ongoing pandemic. (Michael Penn | Juneau Empire file)

A black bear sow attempts to open a Pacific Waste garbage container in the Bonnie Brae subdivision on Douglas Island in July 2013. Water and wasted service won’t be discontinued for Juneauites in light of the ongoing pandemic. (Michael Penn | Juneau Empire file)

Waste and water utilities stop cancellations

Many organizations are allowing for slippage during the quarantine period.

This article has been updated to include new information.

The City and Borough of Juneau Utility Division and Alaska Waste will not cancel services because of failure to pay during this time of quarantine measures that have led to loss of income for many.

“These are really unprecedented times and we want to help the communities we serve,” said Laurel Andrews, a spokesperson for Alaska Waste in a phone interview. “Right now we really are taking decisions day by day. The fallout from this, economically… it’s hard to say what will happen for our communities.”

[Power company suspends late fees and disconnections]

The CBJ utility division will likewise waive shutoffs and finance charges, as many people are working reduced hours or aren’t working at all as sweeping outbreak control measures take effect.

“We certainly recognize the financial extremity faced by most people brought on by the hunker down order,” said CBJ Finance Director Jeff Rogers in a phone interview. “We need people to keep maintaining good sanitation habits. We want people to keep washing their hands and they need running water to do that. We’re all in this together.”

Monday, the Assembly approved a “hunker down” order asking people in non-critical industries to stay home as much as possible.

These decisions follow a Alaska Electric Light & Power decision last week to afford customers leeway in paying late bills and belaying all cancellations until the quarantine period is over.

Alaska Waste can be contacted at 780-7800 for help arranging payments. CBJ Revenue Collections can be contacted at 586-5268 or e-mail Collections@juneau.org.

• Contact reporter Michael S. Lockett at 757.621.1197 or mlockett@juneauempire.com.

More in News

Michael S. Lockett | Juneau Empire 
                                Henry Williams runs from Douglas to the Mendenhall Valley on Memorial Day to honor dead service members, including his relative, Air Force Tech Sgt. Leslie Dominic Williams, who died in Afghanistan in 2011.
Memorial Day passes quietly amid coronavirus concerns, damp weather

People found their own ways to honor the hallowed dead.

Police calls for Tuesday, May 26, 2020

This report contains public information available to the Empire from law enforcement… Continue reading

Police calls for Sunday, May 24, 2020

This report contains public information available to the Empire from law enforcement… Continue reading

Michael S. Lockett | Juneau Empire File
                                School districts throughout the state will put together plans for what the next school year will look like. Juneau School District Superintendent Bridget Weisse said smaller groups and less mixing are expected to remain important.
Juneau School District readies for summer assignment

Districts will plan for how to safely continue education.

Police calls for Friday, May 22, 2020

This report contains public information available to the Empire from law enforcement… Continue reading

Police calls for Thursday, May 21, 2020

This report contains public information available to the Empire from law enforcement… Continue reading

Most Read