A black bear sow attempts to open a Pacific Waste garbage container in the Bonnie Brae subdivision on Douglas Island in July 2013. Water and wasted service won’t be discontinued for Juneauites in light of the ongoing pandemic. (Michael Penn | Juneau Empire file)

A black bear sow attempts to open a Pacific Waste garbage container in the Bonnie Brae subdivision on Douglas Island in July 2013. Water and wasted service won’t be discontinued for Juneauites in light of the ongoing pandemic. (Michael Penn | Juneau Empire file)

Waste and water utilities stop cancellations

Many organizations are allowing for slippage during the quarantine period.

This article has been updated to include new information.

The City and Borough of Juneau Utility Division and Alaska Waste will not cancel services because of failure to pay during this time of quarantine measures that have led to loss of income for many.

“These are really unprecedented times and we want to help the communities we serve,” said Laurel Andrews, a spokesperson for Alaska Waste in a phone interview. “Right now we really are taking decisions day by day. The fallout from this, economically… it’s hard to say what will happen for our communities.”

[Power company suspends late fees and disconnections]

The CBJ utility division will likewise waive shutoffs and finance charges, as many people are working reduced hours or aren’t working at all as sweeping outbreak control measures take effect.

“We certainly recognize the financial extremity faced by most people brought on by the hunker down order,” said CBJ Finance Director Jeff Rogers in a phone interview. “We need people to keep maintaining good sanitation habits. We want people to keep washing their hands and they need running water to do that. We’re all in this together.”

Monday, the Assembly approved a “hunker down” order asking people in non-critical industries to stay home as much as possible.

These decisions follow a Alaska Electric Light & Power decision last week to afford customers leeway in paying late bills and belaying all cancellations until the quarantine period is over.

Alaska Waste can be contacted at 780-7800 for help arranging payments. CBJ Revenue Collections can be contacted at 586-5268 or e-mail Collections@juneau.org.

• Contact reporter Michael S. Lockett at 757.621.1197 or mlockett@juneauempire.com.

More in News

The Aurora Borealis glows over the Mendenhall Glacier in 2014. (Michael Penn / Juneau Empire File)
Aurora forecast

Forecasts from the University of Alaska Fairbanks’ Geophysical Institute for the week of Jan. 22

David Holmes digs through a pile of boardgames during Platypus Gaming’s two-day mini-con over the weekend at Douglas Public Library and Sunday at Mendenhall Public Library. (Jonson Kuhn / Juneau Empire)
Good times keep rolling with Platypus Gaming

Two-day mini-con held at Juneau Public Library.

(Michael Penn / Juneau Empire File)
Police calls for Saturday, Jan. 28, 2023

This report contains information from law enforcement and public safety agencies.

(Michael Penn / Juneau Empire File)
Juneau man indicted on child pornography charges

A Juneau man was indicted Thursday on charges of possessing or accessing… Continue reading

Mark Sabbatini / Juneau Empire 
Juneau’s municipal and state legislative members, their staff, and city lobbyists gather in the Assembly chambers Thursday meeting for an overview of how the Alaska State Legislature and politicians in Washington, D.C., are affecting local issues.
Local leaders, lawmakers and lobbyists discuss political plans for coming year

Morning meeting looks at local impact of state, national political climates.

This photo shows pills police say were seized after a suspicious package was searched. (Juneau Police Department)
Police: 1,000 fentanyl pills, 86 grams of meth seized

Juneau man arrested on felony charges.

(Michael Penn / Juneau Empire File)
Police calls for Friday, Jan. 27, 2023

This report contains information from law enforcement and public safety agencies.

Captain Anne Wilcock recieves the Emery Valentine Leadership Award at the 2022 CCFR awards banquet on Saturday, Jan. 14. (Courtesy Photo / CCFR)
CCFR honors responders during annual banquet

Capital City Fire/Rescue hosted its 2022 awards banquet earlier this month as… Continue reading

A resident and his dog walk past the taped off portion of the Basin Road Trestle after it suffered damaged from a rockslide earlier this week. The trestle is open to pedestrians, but will remain closed to vehicular traffic until structural repairs are made, according to city officials. (Clarise Larson / Juneau Empire)
Rocky road: Basin Road Trestle open to pedestrians, remains closed to vehicles

City officials say repairs are currently being assessed after damaging rockfall

Most Read