Alaska Airlines: Issues that delayed flights fixed

PORTLAND, Ore. — A computer glitch that delayed about 20 Alaska Airlines flights was resolved early Thursday, the airline said.

Late Wednesday night several computer systems ran into technical problems, including programs for passenger check-in and for pre-flight departure paperwork, airline spokesman Cole Cosgrove said.

As a result, about 20 flights were delayed, he said. Delays were not expected to continue through Thursday.

There could still be some delays during the early morning hours, but the airline said no flight cancelations are expected.

Still, the company advised passengers to check the status of their flight before leaving for airports.

Alaska Airlines travelers at the Portland, Oregon, airport late Wednesday said they were told their flights were delayed as a result of a system-wide technical glitch.

Computers were not working at the check-in gate, forcing employees to hand-check every passenger against the manifest and physically check off their names as they presented their boarding passes.

Flight 143 from Portland to Anchorage was delayed by at least two hours.

That affected Kevin Rentz of Pensacola, Florida, who was trying to reach his job in Alaska by noon Thursday.

He said one impact of the delay was that he would probably not be getting any sleep.

“I want to get some rest before I go to work,” he explained in an interview at the airport.

The extra wait prompted other travelers in Portland to find places to stretch out and doze off.

More in News

The Norwegian Cruise Line’s Norwegian Encore docks in Juneau in October of 2022. (Clarise Larson / Juneau Empire file photo)
Ships in port for t​​he Week of April 27

Here’s what to expect this week.

Charles VanKirk expresses his opposition to a proposed increase in the mill rate during a Juneau Assembly meeting on Monday night. (Mark Sabbatini / Juneau Empire)
Mill rate, land-use code rewrite, elevator at indoor field house among few public comments on proposed CBJ budget

Assembly begins in-depth amendment process Wednesday to draft plan for fiscal year starting July 1.

X’unei Lance Twitchell teaches an advanced Tlingít course at University of Alaska Southeast on Monday. (Claire Stremple/Alaska Beacon)
Alaska Native languages at crucial juncture, biennial report says

Call to action urges systemic reforms to the state’s support and integration of Native languages.

Reps. Jesse Sumner, R-Wasilla, and Jamie Allard, R-Eagle River, talk to Speaker of the House Cathy Tilton, R-Wasilla, during a break in the Alaska House of Representatives floor session on Monday. (James Brooks/Alaska Beacon)
Entering their final two regular weeks, Alaska legislators are narrowing their focus

Dozens of firefighters protested outside the Alaska Capitol last week, waving signs… Continue reading

Juneau residents calling for a ceasefire in Gaza put on t-shirts with slogans declaring their cause before testifying on a resolution calling for “a bilateral peace agreement in Israel and Palestine” considered by the Juneau Assembly on Monday night. (Mark Sabbatini / Juneau Empire)
Juneau Assembly fails by 2-5 vote to pass resolution seeking ‘bilateral peace’ between Israel and Palestine

Members question if declaration is appropriate at local level, angering residents favoring ceasefire

Nils Andreassen and his sons Amos, 7, and Axel, 11, pick up trash in the Lemon Creek area during the annual Litter Free community cleanup on Saturday morning. (Mark Sabbatini / Juneau Empire)
Annual community cleanup is its own reward — and then some

Nearly 800 people pick up tons of trash, recyclables and perhaps treasures

Debris from a home that partially fell into the Mendenhall River sits on its banks on Sunday, Aug. 6, 2023, after record flooding eroded the bank the day before. (Mark Sabbatini/Juneau Empire file photo)
Alaska Senate unanimously OKs increasing maximum state disaster relief payments and eligibility

Bill by Jesse Kiehl, D-Juneau, raises limit to $50K instead of $21K, makes condo residents eligible

Kaxhatjaa X’óow/Herring Protectors wearing robes, which will be part of the exhibit “Protection: Adaptation & Resistance” at the Alaska State Museum on Friday. (Photo by Caitlin Blaisdell)
Here’s what happening for First Friday in May

Exhibit by more than 45 Alaska Natives at state museum features protector robes, MMIP Day preview.

The Matanuska state ferry, seen here docked when it was scheduled to begin its annual winter overhaul in October of 2022, has been out of service ever since. (Alaska Department of Transportation and Public Facilities photo)
State awaits report, cost estimate on repairing Matanuska state ferry — and if it’s worth the effort

Full-body scan of vessel, out of service for 18 months, will determine if ship should be scrapped.

Most Read