Aurelie Alexander photographs a helicopter hoisting cellular equipment onto the roof of the Marine View building at midday Wednesday. As a resident of the apartment/office building, she and others were notified to leave the building during the helicopter operation. (Laurie Craig / Juneau Empire)

Aurelie Alexander photographs a helicopter hoisting cellular equipment onto the roof of the Marine View building at midday Wednesday. As a resident of the apartment/office building, she and others were notified to leave the building during the helicopter operation. (Laurie Craig / Juneau Empire)

Hovering around downtown for better phone service

New AT&T equipment installed atop Marine View Building joins other telecom upgrades downtown.

Installation of new cellular communications equipment on the roof of the Marine View Building drew the attention of downtown neighbors as a helicopter hovered above the building at Ferry Way and Marine Way at noon on Wednesday.

Ruther Echiverri, owner and CEO of Linkup Alaska, is the telecommunications contractor hired by AT&T Inc. to install the equipment. His Juneau-based firm, started in 2018, builds wireless and cellular towers.

“Coastal Helicopters hoisted 13 loads,” Echiverri said of the unusual aerial work in the heart of downtown.

Aurelie Alexander, with her young son Robin in his stroller, photographs a helicopter hoisting cellular equipment onto the roof of the Marine View building at midday Wednesday. As a resident of the apartment/office building, she and others were notified to leave the building during the helicopter operation.(Laurie Craig / Juneau Empire)

Aurelie Alexander, with her young son Robin in his stroller, photographs a helicopter hoisting cellular equipment onto the roof of the Marine View building at midday Wednesday. As a resident of the apartment/office building, she and others were notified to leave the building during the helicopter operation.(Laurie Craig / Juneau Empire)

The installation is the most recent in a series of upgrades to telecommunications services downtown, due in part to complaints about disruptions in phone and Wi-Fi service during the cruise ship season. GCI and Starlink Services LLC have installed or upgraded equipment, and the City and Borough of Juneau is in the process of establishing free public Wi-Fi downtown funded by $1 million in marine passenger fees.

Marine View Building resident Aurelie Alexander and her son, Robin, watched from Marine Park as the yellow helicopter hoisted sling loads of communications equipment from the top level of the building’s parking garage up several stories to the roof.

“The landlord came around yesterday morning and told us an FAA requirement means everyone on the top three floors must vacate the building starting at 9:30 a.m. today,” Alexander said about the restriction designed for safety while the equipment was being transported. Residents would be notified by phone when it was safe to return. She and her young son in his stroller toured downtown as they waited for the helicopter to arrive.

Workers in safety gear direct road traffic and the slinging of ATT telecommunications equipment via helicopter from a staging area to the rooftop of the Marine View building. (Laurie Craig / Juneau Empire)

Workers in safety gear direct road traffic and the slinging of ATT telecommunications equipment via helicopter from a staging area to the rooftop of the Marine View building. (Laurie Craig / Juneau Empire)

Alexander, a photographer specializing in nature, family portraits and senior photos, raised her camera to capture the close-to-home activity. Her family’s eighth-floor apartment has a view of the channel. She and her partner moved into the building two years ago. He works in tourism so the location is perfect for them, she said.

“We love living downtown,” Alexander said.

Despite the loud noise from the helicopter, little Robin watched the action quietly as he and his mother observed from a safe distance.

• Contact Laurie Craig at laurie.craig@juneauempire.com.

More in News

Local artist Johanna Griggs looks at “The Ocean Mirror,” her favorite piece from her exhibit “Landscapes of Southeast Alaska,” on display at the Juneau Arts and Culture Center. (Mari Kanagy/Juneau Empire)
Juneau painter explores local color and reflection

The exhibit display at the Juneau Arts and Culture Center through November.

Juneau International Airport stands on Shell Simmons Drive. (Clarise Larson / Juneau Empire File)
Juneau flights not yet affected by FAA restrictions

Although local departures are unaffected, connecting flights from Sea-Tac are at risk.

Choosing to shop local isn’t just convenient – it keeps money in the community, sustains the arts and turns errands into encounters with neighbors and friends. (Photo credit: Christopher S. Miller/The New York Times)
Finding the magic of the holidays close to home in Juneau

Discover how handmade treasures, live arts and hometown traditions keep Juneau’s festive spirit alive

The entrance to the Anchorage Correctional Complex is seen on Aug. 29, 2022. (Photo by Yereth Rosen/Alaska Beacon)
Alaska parole rates are among the lowest in the nation. Advocates want to know why.

At its annual public meeting, the Alaska Board of Parole offered little explanation, but advocates want to know more about their criteria and say more transparency will help reduce recidivism

“I voted” stickers are seen on display in the headquarters offices of the Alaska Division of Elections in Juneau on Tuesday, Nov. 12, 2024. (Photo by James Brooks/Alaska Beacon)
Alaska Division of Elections begins reviewing petition to repeal election reform law

Based on state law and the number of people who voted in the 2024 statewide election, repeal supporters needed to collect signatures from at least 34,099 registered voters

Members of Juneau Education Association and supporters of the union dress in green at the Board of Education Meeting on Oct. 28, 2025. (Mari Kanagy/Juneau Empire)
Teacher’s union speaks on lapsed contract as board members shuffle

Juneau Educators Association’s contract expired at the end of July.

“Tide Pools” is part of the “Landscapes of Southeast Alaska” exhibit by Johanna Griggs, presented by Juneau Arts & Humanities Council. The exhibit will open at the Juneau Arts and Culture Center on Friday, Nov. 7 2025. (courtesy Juneau Arts and Humanities Council)
November’s First Friday: Here’s what to see

Juneau Arts & Humanities Council announces community events at attend Nov. 7.

One of the houses on Telephone Hill stands vacant on Wednesday, Nov. 5. A lawsuit filed against the city Friday seeks to reverse the eviction of residents and halt demolition of homes on the hill. (Mari Kanagy/Juneau Empire)
Telephone Hill residents file lawsuit against city to stop evictions and demolition

The city says legal action is “without factual or legal support.”

Most Read